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We have created a comprehensive list of frequently asked questions (FAQ) to help you making a reservation.
If you would like to cancel or amend your booking you can do it directly online by using My Bookings.

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Customer Service by phone

Please don't hesitate to contact us if you need any information or if you have any questions you need answered or any suggestion you would like to make that might help us improve our service.

Opening hours

Monday to Friday: 24 hours

Saturday and Sunday: 10:00 - 00:00 (CET)

24 hours a day, 7 days a week

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Reasons for choosing us
Low rates
No Booking Fee,Save Money.We want you to pay the lowest price possible for your hotel.
Maximum choice
You Have a Maximum Choice of Over 20,000 + Destinations and 110,000+ hotels worldwide
Satisfied guests
Over 1.2 million guest reviews and More than 50,000 room nights booked every day
We speak your language
You can deal Directly our Website and Customer Service in English(US) and 40 Other Languages.
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